Frequently Asked Questions

Everything you need to know about bringing Imbue into your home.

What materials are used in Imbue home products?

We prioritize sustainable, high-quality materials including FSC-certified woods, organic linens, and recycled metals to ensure durability and style.

How long does shipping take for furniture items?

Standard shipping for small decor takes 3-5 business days, while larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service.

What is your return policy?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Do you offer assembly services?

Yes, our white-glove delivery option includes full assembly and packaging removal for large furniture items at a flat rate fee.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also monitor your status through the 'Order History' section of your Imbue account.

Are your products covered by a warranty?

All Imbue furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.