Returns & Exchanges
At Imbue, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your account portal or use our guest return link to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Attach the prepaid shipping label provided in your email and drop the package off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 10 business days.
